TO ENSURE YOUR BILL REACHES YOU IN A TIMELY MANNER PLEASE CONTACT
OUT CUSTOMER SERVICE STAFF AT
(865) 687-5345, TO UPDATE YOUR MAILING ADDRESS AND PHONE NUMBER.
Welcome to the
Northeast Knox Utility District's online Customer Service Center for
your utility account. Paying your monthly bill is easy! To make
paying your bill as convenient as possible, the Northeast Knox
Utility District offers a number of different payment options:
your bill by phone!
Have your account number ready!
Northeast Knox Utility District has
installed an Interactive Voice Response System (IVR). This
system provides audio menu prompts to the customer and will receive
touch tone and/or spoken responses from the caller. Through
prompt/response interaction, the IVR system collects the information
necessary to process your payment securely. Customers may also
check the balance due on their account.
DUE TO SOFTWARE IMPROVEMENTS
PAYMENTS THROUGH THE WEBSITE WILL BE UNAVAILABLE FROM WEDNESDAY,
OCTOBER 15, 2014 AT 11:00 P.M. UNTIL OUR NEW EQUIPMENT IS IN PLACE
AND IN WORKING ORDER. WE WILL POST ON THIS PAGE AS SOON AS THE
PAYMENTS CAN BE MADE USING THIS SYSTEM. MEANWHILE, IF YOU NEED TO
MAKE A CREDIT CARD PAYMENT PLEASE CALL OUR OFFICE AT (865) 687-5345
FROM 8:00 TO 4:30 AND A CUSTOMER SERVICE REPRESENTATIVE WILL BE
HAPPY TO ASSIST YOU.
WE ARE VERY SORRY FOR ANY
INCONVENIENCE THIS MAY CAUSE,
automatically by direct debit!
No Postage Saves
Money No Postage
No Late Charges
No Cut-offs Convenient Worry-free
your bill automatically each month by direct debit to your checking
Click here for more information
and instructions on how to register.
Pay by mail
Mail full payment
of the amount due along with your payment stub to the address
indicated below. A courtesy envelope is enclosed with your monthly
bill for you convenience. Please make your check or money order
payable to the Northeast Knox Utility District include the payment
stub and write your account number on the face of the check/money
order. DO NOT SEND CASH.
7214 Washington Pike
Corryton, TN 37721
Pay in person
pay your bill in person at the above address between 8:00 a.m. and
"Drive Thru" window
Our drive thru window is located on the
east side of the building and open between 8:00 a.m. and 4:30 p.m.
Pay by night
A payment drop box
for "after hours" payments is located on the East side of the
building, next to the "drive thru" window. You must include
the payment stub portion of your bill along with a check or money
order when using the night drop box.
DO NOT SEND CASH.
Misplace or didn't
receive your bill?
Click here to register so that
you can view your current utility bill online. Simply print out a
copy of your bill and send it along with your payment to the above
Payment of your utility bill is due by the date indicated on your