7214 Washington Pike

Corryton, TN  37721 

(865)687-5345

Serving Northeast Knox Residents

 since 1959

 

Your Bill

Plumbing Tips

Water Quality

Conservation

History

Bank Draft Form

Customer Contract

Online Payment

Links

Special Programs

Rates

Payment Options

                                                            ALL CUSTOMERS

TO ENSURE YOUR BILL REACHES YOU IN A TIMELY MANNER PLEASE CONTACT OUT CUSTOMER SERVICE STAFF AT

(865) 687-5345, TO UPDATE YOUR MAILING ADDRESS AND PHONE NUMBER.

 

Welcome to the Northeast Knox Utility District's online Customer Service Center for your utility account. Paying your monthly bill is easy! To make paying your bill as convenient as possible, the Northeast Knox Utility District  offers a number of different payment options:

Pay your bill by phone!

ITíS  FREE

Toll Free: 

Have your account number ready!

Northeast Knox Utility District has installed an Interactive Voice Response System (IVR).  This system provides audio menu prompts to the customer and will receive touch tone and/or spoken responses from the caller. Through prompt/response interaction, the IVR system collects the information necessary to process your payment securely.  Customers may also check the balance due on their account.

ATTENTION

DUE TO SOFTWARE IMPROVEMENTS PAYMENTS THROUGH THE WEBSITE WILL BE UNAVAILABLE FROM WEDNESDAY, OCTOBER 15, 2014 AT 11:00 P.M. UNTIL OUR NEW EQUIPMENT IS IN PLACE AND IN WORKING ORDER. WE WILL POST ON THIS PAGE AS SOON AS THE PAYMENTS CAN BE MADE USING THIS SYSTEM. MEANWHILE, IF YOU NEED TO MAKE A CREDIT CARD PAYMENT PLEASE CALL OUR OFFICE AT (865) 687-5345 FROM 8:00 TO 4:30 AND A CUSTOMER SERVICE REPRESENTATIVE WILL BE HAPPY TO ASSIST YOU.

WE ARE VERY SORRY FOR ANY INCONVENIENCE THIS MAY CAUSE,

 

Pay automatically by direct debit!

Saves Time            No Postage          Saves Money No Postage               No Late Charges            No Cut-offs          Convenient        Worry-free

Pay your bill automatically each month by direct debit to your checking account. Click here for more information and instructions on how to register.

 

 

Pay by mail

Mail full payment of the amount due along with your payment stub to the address indicated below. A courtesy envelope is enclosed with your monthly bill for you convenience. Please make your check or money order payable to the Northeast Knox Utility District include the payment stub and write your account number on the face of the check/money order. DO NOT SEND CASH.

Northeast Knox Utility District
7214 Washington Pike
Corryton, TN
37721

 

 

Pay in person
You may pay your bill in person at the above address between 8:00 a.m. and 4:30 p.m.

 

 

  "Drive Thru" window

Our drive thru window is located on the east side of the building and open between 8:00 a.m. and 4:30 p.m.

 

 

Pay by night drop box

A payment drop box for "after hours" payments is located on the East side of the building, next to the "drive thru" window.  You must include the payment stub portion of your bill along with a check or money order when using the night drop box.  DO NOT SEND CASH.

 

Misplace or didn't receive your bill? Click here to register so that you can view your current utility bill online. Simply print out a copy of your bill and send it along with your payment to the above mailing address.


Payment of your utility bill is due by the date indicated on your bill.